What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

The staff were very friendly and courteous.they always do an awesome job of taking care of my needs.

Margo Cysewski, on Google

Hey guys these are awesome and there letting me try out the cross system for my dead ear so I can hear things on the other side now. Jason and Christy are awesome people to work with. Go in and see what they can do for you.

Ken Sortor, on Google

I'm pleased to know and confirmed that The test was something I needed to do, and see the results. At age 53 it's good to know that I have a hearing problem and, not just think it was just a part of life. I was sad to find out this...

Scott Sheridan, on Google

Great experience with Suzanne Yoder, Audiologist! I had ringing in my ears and she did a full exam and made recommendations. Pleasant office atmosphere, pleasant office staff, professional office. Thank you for your care!

Nancy Aylward, on Google

I took my mom here today and we couldn’t be more happy with the service. So kind and caring. We can’t wait for my mom to get her hearing aids! 11/27/23 UPDATE: Another great appointment with Suzanne! Thank you for your kindness in caring for my mom's hearing. Her hearing...

Barbara Welsh, on Google

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