Doug Mengel, BC-HIS
Board Certified Hearing Instrument Specialist
Doug believes that when it comes to great hearing healthcare, service and relationship are as important as technology. As a licensed hearing professional, he prides himself on being honest and courteous – his friendly personality gives patients the comfort of knowing that Doug is someone they can trust. Now, newly married and a proud husband and father, he is still dedicated to his patients. Anyone who drives hundreds of miles every month, on icy roads, away from their family and still has quality time for their patients shows how they truly care. Doug also makes sure he has a safe journey home to spend time with what he enjoys most; his family!
Patient Services Coordinator
Melissa believes that service and relationships are important. Her friendly personality gives patients the comfort of knowing that she is someone who cares and has their best interests in mind. You can always count on Melissa to be warm and friendly. When you visit our office, she strives to ensure you feel comfortable and at home.
These folks have been such lifesavers for us. Time and again they have fixed my mom’s hearing aids on a moments notice and without an appointment. They have given us extra services like cleaning the hearing aids and doing a hearing test. When I go to check out, they always...Carrie French, on Google
Very helpful and easy to work with around my hectic work schedule. Doug said he likes a challenge and fitted me with a set of hearing aid that came closer to what my old ones sounded like than any other doc could do! I would definitely recommend going to this...Dan Strub, on Google
I started with the Hearing Aid Institute 5 years ago. I was working with another hearing aid company that lost my hearing aid when it was sent in for service and would not replace it. Melissa with the Hearing Aid Institute loaned me hearing aids for 2 weeks , until...Bill Deb, on Google
Just arrived from Ohio and passing through the town and my husband had a problem with the tube on his hearing aid. They were very polite and fixed his hearing aid right away even though it's close to closing time at no charge. I would highly recommend them. Great serviceTerry Garlesky, on Google
They never know my name when I come in office. No one follows up to see how I like my hearing aid or if I'm having any issues. Didn't know Colin left. My hearing isn't that much better.Patricia Simmons, on Google