Our Staff

Suzanne Yoder

Suzanne Yoder

Hearing Instrument Specialist

Suzanne is a Hearing Instrument Specialist.  Licensed both in Montana and Iowa. She started her career in Fort Dodge, IA. She worked for the same manufacturer for 12 years before relocating to Montana.  Her love of helping people took her to where she is today, an exceptional specialist.

Suzanne has experience in every stage of testing, prescribing, and fitting hearing instruments.  Her specialty is “listening”.  She prides herself in gathering all the information from the patient and family before making any recommendations.  Suzanne studied and took classes with the International Hearing Aid Society and enjoys continuous education classes keeping up with the newest technologies and industry practices.

Suzanne enjoys the sport of archery with her husband and grandchildren.

Joan Kamps, PSC

Joan Kamps, PSC

Patient Services Coordinator

I have a genetic hearing loss and the first hearing test I had was in 1st grade. Throughout life I have had my hearing tested and each time I was told there was nothing that could be done. When I was 45 years young, I completed an undergraduate degree in Psychology at MSU by sitting in the center of the front row in my classes so I could hear as best as I could. I was headed to graduate school in order to be a mental health therapist. My husband told me he didn’t know how I was ever going to be a counselor because I couldn’t hear him when he was standing six feet away. He told me to get an appointment and get my hearing tested AGAIN.

I went to the Hearing Aid Institute, where I now work, in 2005. After the provider tested my hearing, he said that he could help. As a result, I was able to listen to my patients for the next 14 years in counseling.

Now that I am an employee, it is important to create an atmosphere where the patient is the center of attention by listening closely to their thoughts and concerns. Addressing those concerns as quickly and positively as possible is vital.

In my off time I relax by spending time with my husband, gardening and caring for plants in our home as well as talking with our 3 kids and grandkids on the phone/video.

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Customer Reviews

I was impressed from the first phone call. Receptionist was friendly and efficient. The professional staff seemed thorough with what the audiology test would cover. My test results were well explained, as were my options for hearing aids. I felt the doctor was exceptional.

Bev Townsend, on Google

I've struggled with hearing my whole life starting with the tests the nurse would give in elementary school. In college I learned to sit in the front of the room and I always held the phone to my right ear because it worked better. More than anything, I wanted to...

Gail Petch, on Google

The staff are all very friendly, caring and informative. I feel confident that they will take good care of me and my hearing.

Kim Bergo, on Google

My experience today with The Hearing Aid Institute was very good. Everyone I dealt with was kind and extremely helpful. I would definitely recommend this place to anyone.

Angela Rogers, on Google

Suzanne was professional and pleasant to work with.I think the evaluation was easy to follow. She was helpful in determining the hearing aid that would be best for me. She also contacted my insurance company while I was there to obtain the correct information about my out of pocket expense.

Judy Bolewicz, on Google

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