Our Staff

Suzanne is a Hearing Instrument Specialist.  Licensed both in Montana and Iowa. She started her career in Fort Dodge, IA. She worked for the same manufacturer for 12 years before relocating to Montana.  Her love of helping people took her to where she is today, an exceptional specialist.

Suzanne has experience in every stage of testing, prescribing, and fitting hearing instruments.  Her specialty is “listening”.  She prides herself in gathering all the information from the patient and family before making any recommendations.  Suzanne studied and took classes with the International Hearing Aid Society and enjoys continuous education classes keeping up with the newest technologies and industry practices.

Suzanne enjoys the sport of archery with her husband and grandchildren.

Steve began working for RMHA in 2009 at the Tacoma, WA office after having retired from Coca Cola. In 2011 he earned his degree in Hearing Instrument Sciences and moved to beautiful Bozeman, Montana with his wife and two children to run the Bozeman, Billings, and Butte offices. When Steve isn’t helping people suffering from untreated hearing loss he enjoys hunting and fly fishing.

Ashlyn Cysewski is the Patient Services Coordinator and Audio Technician. She joined the Hearing Aid Institute team in 2023.

Born and raised, Ashlyn is a Fifth Generation Montanan. Soon after college she joined the Transportation Security Administration at the Bozeman Yellowstone International Airport.

After five years with TSA, Ashlyn was looking for a permanent career path where she found in the hearing industry and now is caring for hearing patients.

Ashlyn strives to be very detail oriented and focuses on customer service with each patient she encounters every day.

Ashlyn enjoys a variety of outdoor activities. She is a Lego enthusiast and enjoys quilting.